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Customer Support Hours of Operation:

Monday-Friday 8am-5pm PST

Note: Inquires submitted during non-operational days/hours will not be reviewed or be responded to until our next business day. If you have any concerns regarding billing, we advised that you contact our billing support team. The phone number can be found in your "My Subscriptions" tab via account settings.
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SMS Messaging (6)
SMS Messaging
General Information
▸ What's SMS text message?
SMS text message is an alternative way to communicate with members on the... Show More
▸ How do I start texting with tokens I have purchased?
To start using your purchased tokens, you will need to find a member on... Show More
▸ Where do I go to find members to text with?
To find a member to text with go to the Text drop down menu and select "who's... Show More
▸ How do I confirm my mobile phone number?
To confirm your mobile phone number, first you will need to enter your mobile... Show More
▸ What are the benefits of using the SMS feature?
The benefits of using the SMS features are, you get to communicate with... Show More
▸ I didn't get a confirmation code.
Please contact support and provide them with your phone number and carrier's... Show More
Billing Questions:
If your billing statement references "Epoch" please visit www.epoch.com/billingsupport for support.
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