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Customer Support Hours of Operation:

Monday-Friday 8am-5pm PST

Note: Inquires submitted during non-operational days/hours will not be reviewed or be responded to until our next business day. If you have any concerns regarding billing, we advised that you contact our billing support team. The phone number can be found in your "My Subscriptions" tab via account settings.
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Videochat/Cams (4)
Videochat/Cams
Web browser
▸ Why do I keep getting an error message that cookies are blocked or disabled.
When logging into our sites, your browser must be able to accept cookies.... Show More
▸ Why can't I get the video cam to run properly?
Request a chat
▸ How do I initiate a chat with someone?
Go to "Who'sOnline Now" tab located on the top of the page and then click... Show More
Cam credits
▸ What are cam credits?
Cam credits reflect the amount of money (1 credit = $1.00) on your account to... Show More
Billing Questions:
If your billing statement references "Epoch" please visit www.epoch.com/billingsupport for support.
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