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Customer Support Hours of Operation:

Monday-Friday 8am-5pm PST

Note: Inquires submitted during non-operational days/hours will not be reviewed or be responded to until our next business day. If you have any concerns regarding billing, we advised that you contact our billing support team. The phone number can be found in your "My Subscriptions" tab via account settings.
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My Profile (15)
My Profile
Basic profile
▸ What are the requirements for completing my profile?
We require all members complete a basic profile to activate your... Show More
▸ How long does it take to get your profile posted?
All profiles are subject to review prior to being placed on the site. All... Show More
▸ Are profiles censored?
During the review process if a profile is found to have personal information,... Show More
▸ How can I delete my profile from the site?
To delete your profile, you will need to cancel your free account by clicking... Show More
▸ How do I edit my profile
To edit your profile: 1. Log into your account 2. Click on the the drop... Show More
▸ Am I allowed to promote companies, sites or products that I am interested in?
Members that promote products, companies or services will be immediately... Show More
Advanced profile
▸ What is an advanced profile?
An advanced profile provides you an opportunity to identify unique... Show More
▸ How do I create/edit my advance profile?
To create/edit your advance profile: 1. Log into your account 2. Click... Show More
Adding photos
▸ Guidelines for photo dimensions, size, and images
Photo Guidelines: 1. Profile photos must contain your face 2. Photos that... Show More
▸ How do I add a photo to my gallery?
To upload a photo: 1. Log into your site 2. Click on My Profile 3. Click... Show More
▸ I cannot get my photo(s) to upload
The common reason why your photo may not upload is due to it exceeding the... Show More
▸ How do I add a photo to my profile?
Please follow the steps below to add a photo to your profile: 1. Log into... Show More
Featured members
▸ How can I become a featured member?
A featured member is a member whose profile appears at the top of the sites... Show More
▸ How do I cancel the Feature Your Profile service?
To unsubscribe from the Feature Your Profile service, complete the following... Show More
▸ How do I reactivate the Feature Your Profile service?
To reactivate from the Feature Your Profile service, complete the following... Show More
Billing Questions:
If your billing statement references "Epoch" please visit www.epoch.com/billingsupport for support.
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